SympTomy

CUSTOMER QUALIFICATIONS
Most tests sold by Pracownia are available to professionals with Master’s degree in psychology only. Some tests are available also to other professionals. This information is mentioned in each test description (in section users). All customers, both individual and institutional, must submit a photocopy of the suitable diploma when ordering tests for the first time.

COPYRIGHTS
All materials sold by Pracownia are copyrighted. Their reproduction or adaptation, in whole or in part, without prior permission from Pracownia, is a violation of copyright law. This policy applies to all tests and all test materials.

WARRANTY AND RETURN POLICY
Pracownia Testów Psychologicznych guarantees that all materials sent to customers are in usable quality. In accordance with the Protection of Consumers’ Rights Act of  2nd  March 2002, you may return items bought in our bookshop without giving a reason within 10 days from receipt. This is only possible if the goods are returned in resalable conditions, i.e., have not been used, reproduced or destroyed in any way. We guarantee that you will receive a refund of your original payment (i.e., that we shall return the value of the goods). We return money by bank transfer to your account or by money order. The costs of supplying and returning the goods will not be refunded.
Please report all complaints regarding quantity of the goods within 10 days from receipt of the parcel. No complaints will be accepted after that time.

SHIPPING AND HANDLING
Orders placed till Monday 3 p.m. will be shipped on Tuesday, those placed from Monday 3 p.m. till Thursday 3 p.m. will be shipped on Friday. Parcels are sent via Polish Post. Orders by courier placed till 11 a.m. will be shipped the same day, all other orders will be shipped the next business day.
Due to unexpected delays and shipping time it’s recommended to place your orders at least two weeks before the date materials are needed. Shipping and handling charges include shipping, handling and insurance for your orders. You will find current prices on our Polish web site. Extra shipping charges will apply for international orders.

TERMS AND PRICES
Individuals must prepay their orders (after getting the pro-forma invoice) or pay by C.O.D. (cash on delivery). Companies, institutions, or other business entities should use a purchase order but prior approval from The Psychological Test Laboratory is necessary. Prices of tests edited by Pracownia Testów Psychologicznych are guaranteed within the indicated date. Prices of the tests by other editors are subject to change without notice. Contact The Pracownia web site for current prices.

WAYS TO ORDER

  • Online ordering - www.practest.com.pl; 24 hours a day, 7 days a week
  • Fax +48 22 841 29 12; 24 hours a day, 7 days a week
  • Mail your order

         SYMPTOMY BOOKSHOP
         Pracownia Testów Psychologicznych Polskiego Towarzystwa Psychologicznego Sp. z o.o.
         6A Belwederska Street, 00-762 Warsaw, POLAND

  • Buy all materials and books in the bookshop (see the address above).

        Opens  Monday – Friday 11 a.m. – 6 p.m. Cash and credit cards accepted.

DOWNLOADS

Download Tests_Catalogue_2012 (PDF).

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